Account Management Issues 

How can I change my password?

  1. Sign in to your Adobe account.
  2. Select Change for Current password and then follow the onscreen instructions.

Forgot your password? Learn how to reset it.

For more information to regain access to your account, see simple solutions to common Adobe ID and sign-in issues.

How do I upgrade from the starter plan to the paid version of Adobe Fresco?

For step-by-step instructions, see How to upgrade to a paid plan of Adobe Fresco

How do I cancel my membership and what happens to my files?

If you cancel your membership, you still have access to Creative Cloud member free benefits and any files you saved to your device. You won't have access to apps or most services and your cloud storage will be reduced to 2 GB. Learn how to Cancel Adobe trial or subscription and understand the Adobe subscription terms.