Common Issues


What is Adobe Fresco? 

Adobe Fresco is a drawing and painting app built for the latest stylus and touch devices. Its range of Sensei-powered watercolor and oil brushes—we call them live brushes— is something that anyone who is passionate about drawing will love and find valuable. Learn more about Adobe Fresco and see what you can create with this powerful yet easy-to-use app.

Adobe Fresco is available on iPhone, iPad and Microsoft Surface Pro devices on Windows: 

What’s the difference between Photoshop on the iPad and Adobe Fresco?

Photoshop on the iPad is best used for creative image editing and pixel-level retouching on the go.

Adobe Fresco is a drawing and painting app with powerful brushes including pixel, vector, watercolor, and oil brushes to bring your imagination to life. Adobe Fresco has the power of the Photoshop painting engine.

Can I work with my Adobe Fresco artwork in other applications?

Yes! You can import Fresco documents into other applications including Photoshop and Illustrator. For sharing artwork between Adobe Fresco and other Adobe products, see Adobe Fresco and Photoshop and Adobe Fresco and Illustrator.

If you subscribe to Adobe Fresco on any surface (iOS or Windows), you get access to Photoshop on the iPad. Similarly, if you subscribe to Photoshop on iPad, you get access to Adobe Fresco on any surface. You can also work seamlessly across Photoshop on desktop, Photoshop on iPad, and Fresco using Cloud documents.

Is Livestreaming available in Fresco?

Yes, livestreaming is available in Fresco. To livestream right from your canvas, see Livestream from Fresco. For a complete list of Q&A on livestreaming, read this Behance article.

Can I save my Adobe Fresco artwork to Dropbox?

You can export your artwork to Dropbox or any other cloud storage using the Publish & Export option or the Quick Export option in the upper-right corner of your Adobe Fresco workspace.

I ran out of storage. How do I get more storage?

If you have the starter plan of Adobe Fresco, buy a paid plan to get more storage. If you have a paid plan and have run out of storage, you can buy storage. For more information, see Upgrade your cloud storage.

I am unable to access imported brushes. Is there a workaround? 

This issue may occur when you don't have sufficient permissions for Creative Cloud Libraries cache folder. For more information and workaround, see Unable to access imported brushes in Fresco. 

Fresco crashes on Windows devices. Is there a workaround to fix it? 

This issue occurs while you change brush settings on Windows devices that use GeForce Experience graphics card. For more information and workaround, see Adobe Fresco crashes on Windows devices.