Download & Install Issues
How do I download and install Photoshop?
You can download your app from the Creative Cloud website. If prompted, sign in to your Adobe account, then click either Download or Install for your app. For more information, see Download your Creative Cloud apps.
Why won't Photoshop install?
For solutions to a "failed to install" error, see Error: "Failed to install" Creative Cloud desktop app. To resolve other download, installation, and update issues, see this download and install troubleshooting guide.
Can I download a trial copy of Photoshop?
Yes! You can download trial versions of any Creative Cloud app, including Photoshop, from the Creative Cloud apps catalog. You'll need to sign in with an Adobe ID and password to download a trial. For detailed instructions, see Download and install a Creative Cloud trial.
How do I retrieve my Adobe ID or password?
Read these simple solutions to common Adobe ID and sign in issues to regain access to your account.
Can I install Photoshop on another computer?
You can install Photoshop and other Creative Cloud apps on up to two computers. If you want to install it on a third computer, you'll need to deactivate it on one of your previous machines. Learn more about activating and deactivating Creative Cloud apps.