Download & Install Issues

How do I download and install Premiere Pro?

You can download your app from the Creative Cloud website. If prompted, sign in to your Adobe account, then click either Download or Install for your app. For more information, see Download your Creative Cloud apps.

Why won't Premiere Pro install?

For solutions to a "failed to install" error, see Error: "Failed to install" Creative Cloud desktop app. To resolve other download, installation, and update issues, see this download and install troubleshooting guide.

Can I download a trial copy of Premiere Pro?

Yes! You can download trial versions of any Creative Cloud app, including Premiere Pro, from the Creative Cloud apps catalog. You'll need to sign in with an Adobe ID and password to download a trial. For detailed instructions, see Download and install a Creative Cloud trial.

How do I retrieve my Adobe ID or password?

Read these simple solutions to common Adobe ID and sign in issues to regain access to your account.

Can I install Premiere Pro on another computer?

You can install Premiere Pro and other Creative Cloud apps on up to two computers. If you want to install it on a third computer, you'll need to deactivate it on one of your previous machines. Learn more about activating and deactivating Creative Cloud apps.

Does Premiere Pro work properly on macOS 10.15 (Catalina)?

Premiere Pro 14.0 works with macOS 10.15 (Catalina) but has these known compatibility issues

What kind of system and hardware do I require to run Premiere Pro?

You can download and install Premiere Pro on macOS and Windows. For detailed system requirements and hardware recommendations, see: