Cloud Documents Issues

What are cloud documents?

Cloud documents are cloud-native files that you can open and edit in Adobe XD. With cloud documents, your work is always updated, across devices, wherever you are. Learn more about Cloud documents in Adobe XD.

How do cloud documents work in XD?

You can save your XD designs as cloud documents to ensure that they are up-to-date and accessible from any online device. You can then share them with other Creative Cloud users to collaborate. Changes to Cloud documents can also be made when you are offline, and they are automatically saved to the cloud when you connect back online. 

How are cloud documents different from other Creative Cloud services?

Your Creative Cloud plan includes different types of cloud storage—cloud documents, libraries, and Creative Cloud files (synced files). Learn more about their different uses and benefits.

Why am I unable to create, save, or share a cloud document?

When you work on cloud documents, your work is kept in sync with the Creative Cloud sync process. You may encounter issues with cloud documents if there is an issue with Creative Cloud sync or if Creative Cloud sync needs an update. For more information, see Fix issues with Adobe XD cloud documents.